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General Terms and Conditions of Use 

1. LEGAL MENTIONS 

The Website www.dih.lu (the “Website”) is administered by Luxinnovation GIE on behalf of the Consortium Luxembourg Digital Innovation Hub (hereinafter, ‘the Consortium’ or ‘the L-DIH Consortium’ or ‘We’). 

 The main aim of the Luxembourg Digital Innovation Hub (L-DIH) consortium is to support the digital transformation of Luxembourg businesses, particularly in the manufacturing sector, towards Industry 4.0. It also aims to foster the development of the country's digital ecosystem and strengthen cross-border cooperation in the field of digitisation.

 In Luxembourg, the L-DIH Consortium is the result of a strategic partnership between the following entities : 

  • Core members:
    1. LIST (Luxembourg Institute of Science and Technology) : 5, avenue des Hauts Fourneaux L-4362 Esch-sur-Alzette, registered J53 with the RCSL; 
    2. LHC (Luxembourg House of Cybersecurity) : 122, rue Adolphe Fishcer L-1521 Luxembourg, registrered C90 with the RCSL ; 
    3. Luxinnovation : 5, avenue des Hauts Fourneaux L-4362 Esch-sur-Alzette, registered C16 with the RCSL; 
    4. Université du Luxembourg: 2, place de l'Université L-4365 Esch-sur-Alzette, registered J20 with the RCSL.
  • Associated partners
    1. Chamber of Commerce: 7, rue Alcide de Gasperi L-1615 Luxembourg, registered J41 with the RCSL; 
    2. Chambre des Métiers: 2, Circuit de la Foire internationale L-1347 Luxembourg, registered J22 with the RCSL; 
    3. Digital Learning Hub : 14, Porte de France L-4360 Esch-sur-Alzette; 
    4. FEDIL : 7, rue Alcide de Gasperi L-1615 Luxembourg, registered F6043 with the RCSL; 
    5. FNR (Fonds national de la Recherche) : 2, place de l'Université L-4365 Esch-sur-Alzette, registered J40 with the RCSL; 
    6.  
  • Observers : 
    1. Ministry of Economy: 19-21 Boulevard Royal L-2449 Luxembourg ; 
    2. Ministry of State : 2 Place Clairefontaine L-1341 Luxembourg. 

The Consortium is responsible for the content of the Site. Luxinnovation is responsible for its design, graphic creation, development and technical monitoring.

This website is published and hosted by Kentico Software CZ s.r.o., located at Nové sady 996/25 CZE-602 00 Brno, Czech Republic. Kentico provides the content management solution and services related to the publication of the Site.

The Website’s technical infrastructure is hosted by Microsoft Ireland Operations Limited as part of its Microsoft Azure cloud services offering. Microsoft Ireland Operations Limited has its headquarters at Carmanhall Road, Sandyford Business Estate, Dublin 18, Ireland.

Any User browsing and consulting the Site is deemed to have read and accepted all of the following terms and conditions (T&C). 

Use of the site is free.


2. DEFINITIONS 

“Applicable laws”: means ; any applicable law, regulation or other legally binding requirement in force in the Grand Duchy of Luxembourg, as amended or replaced from time to time;  

“Consortium” or “L-DIH Consortium” : means the consortium established for the implementation of the Luxembourg Digital Innovation Hub project. It comprises core members, associated partners and observers participating in the governance or implementation of the project, as further identified in these Terms and Conditions;

“GDPR” means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data.

“Intellectual Property Rights”: means all copyright, neighbouring rights, trademarks, trade names, logos, domain names, database rights, design rights, software rights and other intellectual property rights relating to the Website or its content, whether registered or unregistered, including applications for and renewals of those rights;  

“ Personal data ” : any information relating to an identified or identifiable natural person within the meaning of Article 4(1) of the GDPR, including without limitation names, contact details, professional functions, photographs, videos, browsing data and any other information that may allow a person to be identified directly or indirectly;

“ Platform ” : means the digital platform operated by Luxinnovation GIE, including the websites, online interfaces, content and functionalities made available through the platform, including the L-DIH website where applicable;

“ Services ” : means the information, contact, registration and other services made available through the Website by or on behalf of the Consortium;

“Services”: means all services provided on the Website; 

“Users”: refers to any natural or legal person who consults the information on the Site and requests the services made available;

“Website”: refers to the website www.dih.lu where the content, information and services made available by the Consortium can be consulted, in the form of texts, images, videos, contact forms, legal notices, General Conditions of Use, Privacy Notice and other associated rights.


3. SUBJECT  

The purpose of these Terms and Conditions is to define the terms and conditions under which Users (‘the User’ or ‘You’) may access and use the Site. These CGTU are a tool made available free of charge and securely, in accordance with the best practices applicable to technologies specific to websites.


4. LINK TO THIRD-PARTY WEBSITES

For the convenience of Users, the Website may contain links to third-party Websites whose mention is deemed useful and/or relevant by the Consortium. The content of these Websites is not checked prior to their inclusion on the Website. The Consortium cannot be held responsible for their operation, accessibility, the accuracy of the information presented, the legality and authenticity of the third-party Websites to which they in turn refer, or for any direct or indirect damage they may cause.


5. OBLIGATION OF THE USER

Access to the Website is via Internet, User declares to know the risks and to accept them. Users must protect themselves against the effects of computer piracy by adopting an appropriate and secure computer configuration.

The members of the Consortium may not be held liable for any damage that the User may suffer directly or indirectly as a result of browsing this site and using its services or the websites to which it refers.

The User undertakes to act sincerely and fairly, in accordance with these GCU. 

The User undertakes not to send any messages via the contact form whose content is contrary to Luxembourg and European legislation and regulations, and/or of a defamatory, discriminatory or prejudicial nature on any grounds whatsoever. 

The User is warned that the Consortium is free to take legal action in the event of flagrant contravention of these GCU.


6. INTELLECTUAL PROPERTY

The Consortium enjoys full ownership of this Site (architecture, texts, titles, photography, graphics, animations, sounds, images, illustrations, layout, etc.), as well as all related Intellectual Property Rights and copyright.  The Site and all its constituent parts are protected by the laws on Intellectual Property and Copyright.

The user is only authorized to view, download and print forms without prior request.

Reproduction of any type of content on the Site is authorised subject to express mention of the source. Under no circumstances can these types of content be sold or rented for consideration.

Any modification, transformation or adaptation, in whole or in part, of the content is strictly prohibited.

Users who reproduce content from the portal undertake not to use it in a manner contrary to human dignity and respect for the individual.

The rights implicitly or explicitly granted to you above constitute an authorisation to use and under no circumstances a transfer of rights, property or other relating to this Site.

You may be held liable for any breach of the foregoing.


7. GENERAL LIMITATIONS OF LIABILITY

The Consortium ensures maximum availability of the Site. However, it may not be held liable in the event of temporary, partial or total unavailability of the Site.

The Consortium makes every reasonable effort to ensure the accuracy of the information contained on the Site and possibly put online via other communication channels. However, it may not be held liable for inaccuracies, gaps or errors in the information made available on this site, for failure to update information or forms, or for system manipulation or encoding errors. The aim is to provide accurate and up-to-date information, but the Consortium cannot claim to avoid all risk of intellectual and/or material error. The information on the Site does not constitute a commitment on our part and may not be exhaustive.

The information that appears on this site relates to the Consortium's missions and activities. It is not intended to take account of the personal or particular circumstances of the User. It cannot therefore be considered as individual, professional or legal advice for the User. If the User wishes to receive advice, he/she is invited to consult the Consortium via the contact form provided.


8. DATA PROTECTION

The processing of personal data carried out in connection with the use of this Website is described in the Privacy Notice . The joint data controllers are the members of the L-DIH Consortium, as listed in the Privacy Notice, with Luxinnovation GIE acting as the point of contact for the exercise of data subject rights. You may address any request relating to your personal data to: gdpr@luxinnovation.lu


9.  PHOTOGRAPHIES AND VIDEOS

Photographs and video recordings may be taken during events organised or co-organised by the Consortium. The conditions under which such recordings are made and used are set out in the Privacy Notice.


10. UNILATERAL RIGHT OF MODIFICATION

The Consortium reserves the right to modify unilaterally, at any time, all or part of the Website in particular in case of technical, legal or case-law developments or to implement of new functionalities. Luxinnovation may, for example, modify the visuals, graphic charts and other elements and/or contents at its sole discretion.

The Consortium shall not be held liable for any direct or indirect damage resulting from such modifications. Users are invited to consult these GCU regularly and to comply with them.


11. CONTENT GENERATED BY ARTIFICIAL INTELLIGENCE

Certain content published on the Platform may be generated, translated, adapted or otherwise assisted by artificial intelligence systems.

Where appropriate, such content will be identified in accordance with applicable legal requirements and Luxinnovation’s editorial practices.

Users should be aware that content generated or assisted by artificial intelligence may contain inaccuracies or omissions. Users should verify any information before relying on it, particularly where it may have legal, financial, technical or other significant consequences.

Questions or comments regarding artificial intelligence-generated or artificial intelligence-assisted content may be submitted through the contact details provided on the Platform.


12. MISCELLANEOUS

Entirety. These Terms and Conditions, together with the Privacy Notice and any other documents expressly referred to herein, set out the terms applicable to the use of the Website.

Severability. If one of the conditions of these Terms and Conditions becomes invalid, the validity of the other conditions will not be affected. These Terms and Conditions, together with the Privacy Notice and any other documents expressly referred to herein, set out the terms applicable to the use of the Website.


13. GOVERNING LAW AND JURISDICTION

Wherever the Site is used and/or consulted, these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Grand Duchy of Luxembourg.

The Parties irrevocably agree that any dispute arising out of or in connection with the Terms and Conditions shall be submitted exclusively to the courts of the City of Luxembourg, Grand Duchy of Luxembourg.

 

Last modification: October 2026